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Many times, a quick search will answer your question right away. "Google is your friend." Forums 99% of the time someone has the same question as you! If you've looked through the articles and knowledgebase, and your question is something along the lines of "how did so-and-so make that really great background for their header graphic", then post in the forums. Webmasters helping webmasters - the foundation on which e-Fans is built upon. Help Desk A ticket system is available by logging into your e-Fans Members Area using your account username and password. PLEASE NOTE: The helpdesk should only be used for questions such as:
2. My site is down 3. My database is giving me this error: "Database username_gallery is currently off doing the funky chicken. Please check back later" 4. I am leaving eFans. I will no longer offer straight email support as the other listed methods better allow me to track the most common questions (and thus create a more feature-rich knowledgebase), and identify common problems. |
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